Privacy Policy

Privacy Policy

Mercator Enterprises uses absolute best endeavours to keep the information you give us safe. We adhere to strict procedures and data privacy and protection legislation on how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it.

Personal Information

We collect personal details, such as your name and contact information only when you use our website to send us an enquiry, request information to be sent you, register with us for competitions and/or offers, or sign up to receive email newsletters from us. We will only use that information to respond to your message and to help us get you the information or services you have requested. You should never send sensitive or personal information by email. We collect personal information from you in two main ways:

Automatically Collected Information

We collect and temporarily store certain technical information about your visit for use in site management and security purposes. This information includes:

  • The Internet domain from which you access our Web site
  • The type of browser (e.g. Firefox, Chrome, Internet Explorer) used to access our site
  • The type of platform (e.g. Tablet, PC or Smartphone) you use to access our site
  • The operating system (Windows, Unix) used to access our site
  • The date and time you access our site
  • The URLs of the pages you visit
  • The URL of the website or link you used to access our website

This information is only used to help us develop our communications and web platform so that they are more useful for you. With this data we learn about the volume of visitors to our site and the types of technology our visitors use. No attempts are made to identify individual users or their usage habits. Raw data logs are retained temporarily as required for security and site management purposes only.

Information Collected for Tracking (Cookies)

Mercator Enterprises uses “cookies” to store and collect information regarding your usage of the website. Cookies are small files placed on your computer’s hard drive, or in your browser memory, when you visit our website. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies: session and persistent. Session cookies last only as long as your web browser is open. Once you close your browser, the cookie disappears. Persistent cookies store information on your computer for longer periods of time – typically up to 3 months. Mercator Enterprises’ websites may use both types of cookies. At no time is your private information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to that information. Use of our website assumes you agree to Mercator Enterprises’ use of Cookies as described here. If you do not wish to have session or persistent cookies stored on your machine, you can turn them off in your browser. If you’d like to learn more about cookies and how to manage them, visit www.aboutcookies.org.